Thank you for visiting this page. Plexus has ceased operations at this time. We suggest you reach out to Kaptiv8, a great local Athens-based creative agency.

Returns & Privacy Policy

Returns

Plexus, Inc. always provides a complete written estimate with each website project. Once the client agrees to the scope of work and estimated cost, Plexus, Inc. issues a contract with the payment terms, timelines and scope of work. Each client is required to submit a 40% down payment at the contract signing in order to begin the project. The 40% down payment can be made by credit card, business check or personal check. The amount of the down payment covers all labor costs involved in creating the initial design, installing WordPress, installing necessary plugins, customizing widgets, creating the main and sub navigation infrastructure, establishing the hosting account, and setup and mapping of the domain name.

Once the first phase of the project is completed the client is required to view the initial set up, approve or request modifications to the design, and submit all proofread content to Plexus, Inc. The client will be billed the 40% mid payment that will cover the costs of continued development of the site including content implementation, addition of customized graphics and teaser boxes, addition of photos, etc. The mid payment amount can be paid by credit card, business check or personal check. Clients have access to the development server during this stage of the process to view progress of the website.

Once all of the content is approved and the site is built and deployed to the live server, clients are required to make and issue final approval via e-mail. At this time we will bill the final 20%  This amount can be paid by credit card, business check or personal check.

Once the development process has passed through the initial design phase, only the first 40% payment can be refunded as the remainder of the fee accounts for labor that has been approved by client in first phase of project.

We do NOT issue refunds for any reason including but not limited to the following:

  • You just change your mind about building the site.
  • You have enough money to finish the project.
  • You find another company that can finish the project cheaper. We will be glad to give you the source files for the design, and you can take them to another company to finish the project.
  • The direction of the project takes an unexpected turn and you no longer wish to complete the project.
  • Anything other reason than the one reason that we will refund the down payment as stated above.

Privacy

Plexus, Inc. respects the privacy of those individuals and/or businesses who visit our website. Some visitors may use our contact form to request information or may contact us via e-mail. Any data collected in the will be used only for the purposes of contacting the client to respond to their requests. We will never sell or provide your collected information to other companies. Thank you for visiting our website.